Privacy Policy

 

Welcome to Dockabl — The new way for employees to communicate freely, and for companies to keep their finger on the pulse of their workforce, from Gravitate Ventures Private Limited, under the name “Dockabl” (“Dockabl,” “we,” “us” or “our”).

This privacy policy (“Policy”) explains how we collect, use and disclose information about our users when you use our Web site (the “Site”) and other online products and services that link to this Policy (collectively, the “Service”). We refer throughout this Policy to our users as “User,” “you,” or “your,” and we also refer to users as, “Potential Customers” to denote those visiting or site or requesting information regarding our Services, “Customer Company” to denote our organizational clients, and “Employee User” to denote individual employees of Customer Company who are users of the App, the Site, and the Service through their employer. By using the Service, you consent to our collection, use and disclosure of your personal information as described in this Policy.

We take your privacy seriously. If you have any questions about this Policy or about privacy at Dockabl, please contact us at privacy@dockabl.com

What Data Do We Collect?

Personal Data

Personal Data We Collect from Customer Companies  

When a Customer Company indicates interest in our Service, we collect the following information via our sign-up form: full name, email address, company name, phone number, and size of company. We collect this information through a landing page which an interested Customer Company might access through forms on various directory services detailed in our Third Party Provider.

Tracking Data

When a user visits our Site, we use certain tracking data (“Tracking Information”). We use Hubspot, Google Analytics, Facebook Pixel and LinkedIn Insights Tag for Tracking Information.

The following Tracking Information is collected: email address, device ID, IP address. We collect your email address, and our analytics provider, Mixpanel, collects other Tracking Information, such as IP addresses and device information, directly through the inclusion of their SDK/pixel. Tracking Information is collected via the Site and our web-applications, as well as via our ios and android implementations.

Cookies and Use of Other Tracking Technology

When you visit our Site we use cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use cookies, which are small data files stored on your hard drive or in device memory that help us to improve our Service and your experience, see which areas and features of our Service are popular, and count visits. We require cookies to keep Users logged in to our System; this is required to access the Service. We use both session-based and persistent cookies. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. They are unique and allow us to do site analytics and customization, among other similar things. If you access our Site through your browser, you can manage your cookie settings.

We may also collect information using web beacons, also known as “tracking pixels.” Web beacons are electronic images that may be used in our Service or emails and help deliver cookies, count visits, understand usage, and campaign effectiveness, and determine whether an email has been opened and acted upon.

Hubspot uses code embedded in our site to track site pages visited for purposes of onboarding and serving our Company Customers and improving the Services. It collects name, contact information and uses code to track use of our Sites. Data is processed in the United States. Hubspot is self-certified under the US-EU Privacy Shield and the Swiss-U.S. Privacy Shield framework to process data in the United States and data is only shared subject to a Data Protection Addendum. 

How Do We Use Your Data?

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Service;
  • Provide and deliver the Service Customer Company requests and configures process transactions and send you related information, including confirmations;
  • Investigate system issues that impact our ability to provide the Service to Users;
  • Send you technical notices, updates, confirmations, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate to Customer Companies with you about products, services, offers, promotions, rewards and events offered by Dockabl and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Service and improve and personalize the Service;
  • Personalize and improve the Service, content or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Connect you with other users in your Contacts.

We will not sell, rent, or share Personal Data with third parties outside of our company without your consent, except in the following ways:

Law Enforcement and Internal Operations

Personal Data may be provided where we are required to do so by law, or if we believe in good faith that it is reasonably necessary (i) to respond to claims asserted against Dockabl or to comply with the legal process (for example, discovery requests, subpoenas or warrants); (ii) to enforce or administer our policies and agreements with users; (iii) for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes; or (iv) to protect the rights, property or safety of Dockabl, its users or members of the general public. We will use commercially reasonable efforts to notify users about law enforcement or court ordered requests for data unless otherwise prohibited by law. However, nothing in this Privacy Policy is intended to limit any legal defences or objections that you may have to any third-party request to compel disclosure of your information.

Business Transfer

Dockabl may sell, transfer or otherwise share some or all of its assets, including your Personal Data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Under such circumstances, Dockabl will use commercially reasonable efforts to notify its users if their personal information is to be disclosed or transferred and/or becomes subject to a different privacy policy.

Third-Parties

We sometimes contract with other companies and individuals to perform functions or services on our behalf, such as software maintenance, data hosting, sending email messages, etc. We necessarily have to share your Personal Data with such third parties as may be required to perform their functions. 

Third-Party Service Providers

The following third-party processors collect personal data on our behalf and transmit it to us.

  1. Hubspot – https://legal.hubspot.com/privacy-policy
  2. Facebook Pixel – https://www.facebook.com/policy.php
  3. LinkedIn Insights Tag – https://www.linkedin.com/legal/privacy-policy
  4. Google Analytics – https://marketingplatform.google.com/about/analytics/terms/us/

How is My Data Protected?

We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example:

  • SSL encryption (https) where we deal with personal data.
  • Data is kept on secure, encrypted servers.
  • Restricting staff access to Personal Data, protected by password logs and two factor authentication.
  • Non-Disclosure Agreements with vendors.
  • Regular staff privacy and security training.

However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we store, process or transmit.

Your Choices

The foregoing rights apply to persons located in the European Economic Area and Switzerland

Right to Review and Rectify Your Personal Data

Customer Companies or Potential Customers can opt in or out of sharing certain Data either with us or with third parties via email, or via a “reply: to unsubscribe” response.

If you require assistance to change or delete inaccuracies within your Personal Data or would like to know what information about you was collected, please contact us at privacy@dockabl.com to initiate this process. We reserve the right to charge for copies of data requested. We will inform you by email of changes in the use of Personal Data.

Third Party Websites

We may link to other websites. When you click on one of these links, you are ‘clicking’ to another website. Dockabl does not control the data collection or privacy practices of such third-party sites. We encourage you to read the privacy policies of any third-party sites, as their collection, use and storage practices, and policies may differ from ours.

Minors Under 16 Years of Age

Dockabl does not knowingly collect or store any personal information from or about children under the age of 16.

If you believe a child under the age of 16 has under any circumstances provided us with personal information and data, a parent or legal guardian can email us at privacy@dockabl.com to request that their children’s information be deleted from our records.

Do Not Track

Do Not Track” or DNT is a feature enabled on some browsers that send a signal to request that a web application disable its tracking or cross-site user tracking. At present, our Site does not respond to or alter its practices when a DNT signal is received.

Changes to Privacy Policy

Dockabl reserves the right to amend this Privacy Policy at any time. If Dockabl makes material changes to its Privacy Policy, we will notify you by (1) changing the Effective Date on our Privacy Policy and provide additional notification either (1) via email or other means as we may deem commercially reasonable.

Questions?

If you ever have any questions about our online Privacy Policy, please contact us. We respect your rights and privacy and will be happy to answer any questions or concerns you might have. You may direct any such questions to privacy@dockabl.com